FAQs

Request Files on BOX

Without reconfiguring the BOX settings, you get the request files on BOX from your clients or customers using Secure File Request App.

Secure File Request App doesn't require your reconfiguration of BOX, BOX, Dropbox, Sharefile, or Box services to open it up for external users to upload files; thereby, you continue to preserve your organization's security IT posture.

Secure File Request App rides on top of your preferred cloud repositories like OneDrive, Syncplicity, Dropbox, Box, or ShareFile.

Secure File Request App is a centrally administered process to receive files from clients while using the enterprise preferred cloud repository services like Syncplicity, OneDrive, Dropbox, Box, or Sharefile.

Enterprise administrators can custom create email templates with logos aligned with the corporate UX guidelines. Administrators can also predefine the directory structure to automatically place the received files from customers. Files received are automatically cataloged under the email addresses and the time of the receipt.

In addition, Secure File Receive App automatically generates a unique one-time secure link whenever you request a file from a client. Enterprise administrators can administer an expiration policy on one-time links.

Using Secure File Request App, Yes. The received files are automatically cataloged into the cloud repository service of your choice like Syncplicity, OneDrive, Dropbox, Box, or Sharefile. Received files or File drops are categorized under the client's email address and the time of the receipt. Such a predefined directory lends itself nicely to discover files. 

However, the administrator can define a directory structure of interest to your organization.

Secure File Request automatically generates a unique one-time link shared with your client. This one-time-use link provides a frictionless web experience for the user to upload the files. Administrators can set up a policy to expire unused links. A new secure link is automatically generated whenever you want to receive files from your clients.

Yes, Secure File Receive App runs on top of cloud repositories of choice by your enterprise. Once configured to use BOX, every time you want to send out an email to receive files from clients, the Secure File Request application will generate an email with a secure link to share with your client. Files received from the client will be automatically placed in the predetermined folder in BOX.

You don't need to change any security settings on BOX or configure BOX directories to receive files from external parties. 

You can centrally define the folder structure to upload the files received from the clients in the Secure File Receive App.

Secure File Request doesn't require your reconfiguration of OneDrive, Syncplicity, Dropbox, Sharefile, or Box services to open it up for external users to upload files; thereby, you continue to preserve your organization's security IT posture.

Yes, Secure File Receive App runs on top of cloud repositories of choice by your enterprise. Once configured to use Syncplicity, Dropbox Box, or OneDrive, Files received from the client will be automatically placed in the predetermined folder in these repositories.

Secure File Receive App administrators can centrally define the email templates for the organization. You can customize the color, font, logo, and message; the landing page for the link shared to receive files can be customized with the corporate look and feel.

Yes, enterprises can continue to use the cloud repositories of choice. Files received from the clients are automatically saved in the enterprise's cloud repository. The security posture of these repositories need not be adjusted to receive the files from clients while using the Secure File Receiver App.

No, you need not change the security settings on your cloud repositories while using the Secure File Receive App. Secure File Receive app generates a unique, secure one-time link that will be automatically loaded into the predefined email template to share with your client.

Yes, clients need not have accounts in Syncplicity, Sharefile, OneDrive, Box, or Dropbox to upload files to your account. Consider Secure File Receive App as a secure layer running on top of your existing cloud repositories to interact with your clients.

The secure File Request App can receive large files of any format from your clients and uses the cloud repositories like Syncplicity, Sharefile, OneDrive, Box, or Dropbox to save the content.