Continuous intelligence empowers enterprises with real-time data and insights to boost productivity and strengthen security. Backflipt Graph is a continuous intelligence platform uniquely designed to gather enterprise signals, model best practices, and deliver information through API calls.
The need to shorten the journey from onboarding to productivity for new hires has grown significantly. In a remote work culture with limited personal interactions, reducing the time required to make new sellers and support teams productive demands a modern software approach. A Continuous Intelligence engine learns from enterprise behaviors and replays successful practices in real-time and context, assisting sellers effectively.
As the demand for remote access grows, securing enterprise data becomes critical. Providing remote users with a 360-degree view of relevant information needed to complete tasks, while preventing exposure of sensitive data over insecure networks, is essential. The Continuous Intelligence engine renders blocks of information from functional applications, enabling workflows without requiring the application to be opened.
Organizations need a solution that delivers an integrated employee experience, providing employees with a single platform to manage work needs, experiences, and transitions while shielding them from back-end systems and complexity. In recent years, the rapid proliferation of new technologies has added complexity to employees' workdays. Continuous Intelligence consolidates information silos across applications, presenting a unified view of the information required for the task at hand.
A need to create smart Digital Workloads - Enhance employee productivity by creating Digital Workloads, which can become part of a workflow or a micro-application. Continuous Intelligence learns from enterprise activities and bundles most often used repetitive functions into a Digital smart workflow.
Events and information from functional platforms such as CRM, ERP, HRMS, productivity tools like Office 365 and Google Docs, collaboration platforms like Zoom and WebEx, and cloud content repositories like BOX are continuously modeled in the Enterprise Knowledge Graph. For example, a data model for an upcoming calendar event with a customer could include consolidated information from Salesforce and ServiceNow, along with a history of interactions gathered from collaboration platforms like Slack and Zoom.
Backflipt Graph empowers administrators to achieve better outcomes by utilizing a broad range of device and security operational data, providing more relevant and real-time information for decision-making. It leverages advanced technologies such as event stream processing, optimization, business rule management, augmented analytics, and machine learning.
It provides a consolidated view of the connectivity network to a colleague or partner. The best path to reach someone is through the most frequently exercised and currently active network. The API returns a connectivity network with relative strengths measured across emails, Slack channels, Teams channels, and content shared via cloud repositories.
The Graph API suggests people to collaborate with for an upcoming task, based on activity signals such as working on similar projects like an RFP, case study, or contract. Backflipt Graph groups colleagues by shared interests and recommends people based on similar profiles extracted from HRMS and IdP resources.
An API built on content analytics identifies the organization's trending content by aggregating collaboration signals across enterprise applications. Trending content enables sellers to leverage it effectively in sales conversations or helps support teams find solutions to pending issues.
The Information Graph is a collection of discrete data points derived from application signals for an enterprise user, modeled into behavior patterns. It learns from user collaborations and interactions, utilizing signals from O365, email interactions, and collaborations on Slack and Teams. The Information Graph can model patterns in meetings, application usage, and content consumption.