Solutions

Secure File Request Application

Secure File Request

Secure File Request Application New app to streamline the business process to request files from customers.

Agents frequently need to request files from clients on a daily basis, but using email for this purpose has become increasingly difficult to track and organize. Email-based file requests often lead to misplaced files, missed email responses with attachments, and challenges in managing large file sizes. This popular but inefficient method results in a disorganized client roster and an inability to handle oversized files effectively. Our application addresses these challenges by automating the entire file request and management process.

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Secure File Request Application/
File Request Automation

This is how it is done

All the agent needs to do is manually click 'send' on the pre-written email template, which includes a secure link for file uploads. The Secure File Request App automatically creates a new folder in the agent's Syncplicity, OneDrive, Dropbox, ShareFile, or Box cloud repository. These folders are organized by time, date, and email to ensure easy navigation as the client uploads the file.

For Customers:
  • No sign-up required
  • A new secure link is generated for every request.
  • The interface is customized to match the branding of the business you’re working with.

For Agents:
  • All uploads are automatically organized by email and timestamp.
  • Links are easy to generate, with no limits on the number of requests.
  • You can customize the generated email before sending it.
  • Never miss emails with file uploads again.
  • Single-use links enhance security, protecting both you and your clients.

For Enteprise:
  • Ensures uniformity across the organization.
  • Enables easy access to data from any agent.
  • Provides secure backups and data recovery for seamless employee onboarding and offboarding.
  • Offers customizable email templates.
  • Allows flexibility to adjust link accessibility duration for customers.
  • Enables blocking of specific email addresses.
  • Supports setting limits on the maximum number of files and file sizes.
  • Features a customizable front page to align with enterprise standards.
Security and Storage

Unique features of the File Request App

The Secure File Request App can handle both individual files and bulk uploads of up to 10GB. Application administrators have the ability to set global limits for all users. Secure File Request provides a web portal experience tailored to match the enterprise’s branding and does not require clients to create login accounts for file uploads. Additionally, it seamlessly integrates with services like OneDrive, Syncplicity, Dropbox, ShareFile, and Box without requiring reconfiguration to allow external users to upload files, ensuring your organization's IT security posture remains intact.

The SFS app additionally provides

Configurability:

The Secure File Request Application is fully customizable, allowing edits for:

Company branding

Email templates

Types of notifications

File sizes

Number of files

File types

Security policies

Flexibility:

Our application allows you to utilize any of the following secure file repository solutions:

Box

Dropbox

Syncplicity

OneDrive

Egnyte

SharePoint

Backflipt’s Secure File Request Application integrates with these solutions, providing complete flexibility to leverage your existing systems.