Here is the problem, agents want to request files from clients daily, and requesting files using email is increasingly challenging to track and organize. Email file requests also risk misplacing the files collected from customers or missing the email responses with file attachments. The popular email method to receive files results in a disorganized client roster with an inability to receive files too large. Our application eliminates these issues by automating the entire process.
All the agent has to do manually is click send on the pre-written email template, which includes the secure link to upload the. The Secure File Request App automatically creates a new folder in agents Syncplicity, OneDrive, Dropbox, Sharefile, or Box cloud repositories organized by time, date, and email to ensure easy navigation as the client uploads the file.
The Secure File Request App can receive a few files or in-bulk up to 10GB, and the application administrator can set the limits globally for all users. Secure File Request offers a web portal experience customized to the enterprise look and feel, and it doesn't require the clients to create a login account to upload files. Secure File Request doesn't need reconfiguration of OneDrive, Syncplicity, Dropbox, Sharefile, or Box services to open it up for external users to upload files; thereby, you continue to preserve your organization's security IT posture.
The Secure File Request Application is completely customizable offering edits for:
Company branding
Email templates
Types of notifications
File sizes
Number of files
File types
Security policies
Our application lets you use any of these secure file repository solutions:
Box
Dropbox
Syncplicity
OneDrive
Egnyte
SharePoint
Backflipt’s Secure File Request Application integrates with these solutions giving you complete flexibility to leverage your existing solutions.